Accessibility

Our commitment

Heinnsof is committed to ensuring that our website is accessible to all users, including those with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which sets the standard for accessible web content.

Measures we have taken

We have taken the following measures to ensure accessibility:

• Semantic HTML structure with appropriate heading hierarchy throughout all pages
• Sufficient colour contrast ratios between text and background (minimum 4.5:1 for normal text)
• Alternative text provided for all meaningful images
• Keyboard navigation support throughout the website
• Focus indicators visible for all interactive elements
• ARIA labels applied to interactive components including navigation and forms
• Responsive design that functions on all device sizes and orientations

Known limitations

While we strive to achieve full accessibility compliance, we acknowledge that some areas of our website may not yet meet all WCAG 2.1 AA criteria. We are actively working to identify and resolve any accessibility barriers.

Assistive technologies

Our website has been tested with common screen reader software and keyboard-only navigation. We aim to ensure compatibility with the most widely used assistive technologies, including NVDA, JAWS, VoiceOver, and TalkBack.

Feedback and contact

If you experience any difficulty accessing content on our website, or if you would like to provide feedback on our accessibility, please contact us at accessibility@heinnsof.com. We aim to respond to accessibility enquiries within five working days.

We welcome your input — it helps us continuously improve the accessibility of our website for all users.